CodeScrubs L.L.C Refund Policy

Effective Date: [21-07-2024]

 

At CodeScrubs L.L.C, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help. Please review our comprehensive refund policy below.

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1. Refund Eligibility

Condition: To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also have the original tags attached and be free from damage.

Time Frame: You have 30 days from the date of purchase to return an item for a refund.

 

2. Refund Process

Initiate a Return: To start a return, please contact us at customer.support@codescrubsapparel.com   with your order number and details about the product you would like to return.

Return Authorization: Once your return request is approved, you will receive a return authorization email with instructions on how and where to send your return.

Shipping Costs: Customers are responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.

 

3. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards

• Sale items (if applicable)

• Items purchased with a coupon code (if applicable)

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4. Refund Approval and Processing

Inspection: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Partial Refunds: In some cases, only partial refunds are granted (if applicable), such as items not in their original condition, damaged, or missing parts for reasons not due to our error.

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5. Exchanges

If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

 

6. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at customer.support@codescrubsapparel.com with your order number and a description of the issue. We will work to resolve the issue promptly.

 

7. Return Shipping Address

You will be provided with the return shipping address once your return request is approved. Please do not send your purchase back to the manufacturer.

 

8. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: customer.support@codescrubsapparel.com

Website: www.codescrubsapparel.com

 

Thank you for shopping with CodeScrubs L.L.C!